Boost Guest Satisfaction 20-30% in Less Than a Week
KBot transforms visitor experiences across hotels, airports, shopping centres, offices, and healthcare facilities. From autonomous greeting and instant wayfinding to proactive engagement - your front line runs itself, 24/7.
The Challenges We Solve
Chronic Staffing Shortages
Across hospitality, healthcare, and commercial properties, front-line service roles face persistent understaffing. Night shifts go unmanned, reception desks are overwhelmed, and skilled staff spend their time answering repetitive questions instead of delivering high-value service.
65% report shortagesWayfinding Friction Costs Revenue
Visitors get lost in airports, hospitals, shopping centres, and office buildings. Poor navigation leads to missed connections, abandoned shopping trips, patient anxiety, and a frustrating first impression that erodes brand trust and measurable revenue.
$700M+ lost annuallyMissed Engagement Opportunities
Foot traffic is recovering, but conversion isnβt keeping pace. Without proactive, personalised interaction at key touchpoints, businesses miss chances to upsell, inform, and delight β leaving revenue and customer satisfaction on the table.
138 vs 39 min dwellWhat KBot Delivers
Chronically Understaffed Front Desks
65% of hotels report staffing shortages as of early 2025, with front desk roles the second most affected after housekeeping. Lobbies are undermanned especially between 11 pm and 7 am - exactly when tired guests need help most.
Sarah's Late-Night Arrival
24/7 greeting, check-in guidance, room direction, and amenity information - without adding headcount. Handles the high-volume, low-complexity interactions that consume staff time, so the team available can focus on guests who need a human.
- 24/7 autonomous greeting & check-in guidance
- Room direction & amenity information on-screen
- Reduces front-desk workload by up to 40%
- Frees staff for personalised guest service
Poor Navigation Costs Revenue
Airports lose an estimated $700 million annually from poor passenger experience, with wayfinding friction a top contributor. Information staff spend up to 80% of their time answering basic directional questions.
Unlocking Terminal Revenue
Proactive wayfinding that intercepts lost or hesitant passengers before they anchor to the nearest gate. Real-time flight updates, F&B and retail discovery surfaced on the 15β17" screen, and multilingual support that static signage cannot provide.
- Proactive wayfinding & passenger interception
- Real-time flight updates on 15β17" screen
- F&B and retail discovery to boost non-aero revenue
- Multilingual support beyond static signage
Traffic Is Back, Spending Isnβt
Malls are battling a dwell-time and discovery crisis. Experiential anchors generate 138-146 minutes of dwell time compared to just 39 minutes for apparel stores - yet most centres lack a proactive engagement layer.
Emma's Unplanned Discovery
Proactive engagement at high-traffic entry points - surfacing live promotions, new store openings, and events that shoppers did not know to look for. Data insights on shopper flow and engagement patterns help the property team optimise tenant mix and promotional timing.
- Live promotions & event discovery at entry points
- 15β17" screen as personalised editorial page
- Ad revenue sharing with property & tenants
- Shopper flow data & engagement analytics
High-Stakes Visits, Friction-Filled Arrivals
Hybrid-work patterns make in-person visits rarer and higher-stakes. Slow check-ins, missing hosts, and lost visitors erode productivity and brand impression - costing dozens of disruptions daily.
The Building Was Ready for Me
End-to-end visitor flow - from the moment a visitor arrives to the moment they leave. KBot greets visitors, manages check-in, physically guides them to the correct floor and room, and handles check-out on departure.
- Seamless check-in with digital visitor pass
- Physical guidance from lobby to meeting room
- Host notification when visitor is en route
- Autonomous check-out on departure
Getting Lost Compounds Patient Distress
Healthcare visitors are often anxious, unwell, or elderly. Every minute a nurse spends giving directions is a minute not spent on care. With 1 in 5 Swedes aged 65+ and over 1,100 private care facilities, the scale of the problem is growing.
Anna's Mother Arrives Calm
Calm, unhurried, 24/7 wayfinding that meets visitors where they are emotionally. The 15-17 inch screen displays department-specific information - waiting times, what to bring, what to expect - reducing the anxiety of the unknown before an appointment.
- Calm, pace-adaptive wayfinding for anxious visitors
- Department info: wait times, preparation, expectations
- 24/7 availability across all facility wings
- Frees clinical staff from directional interruptions
KBot in Action: Simple, Powerful Interactions
Greet & Engage
AI voice/smile
Personalize
Guide/display info
Monetize
Ads/revenue share
Analyze
Data for ROI
Seamless setup, pilot ready in weeks.
Ready to Scale Your Interactions?
Join our pilots for KBot. Get early access and shape the future. Tell us your challenges.
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